Tájékoztató vendégeinknek Covid járvánnyal kapcsolatos óvintézkedéseinkről >>
Covid pandemic health and safety policy >>

Frequently Asked Questions

How to get to the hotel?

Up Hotel Budapest’s address: 1067 Budapest Csengery utca 31, Main Entrance at Hunyadi Square.

From Budapest Airport: 

Taxi can be arranged by the Hotel for an additional charge. Car rental service is also available on request. The Hotel offers valet service as well. Please let us know in advance, should you require parking. Email address: frontdesk@uphotelbudapest.com

By car from the Airport: 

From Budapest Liszt Ferenc International Airport join Ferihegyi Repülőterre vezető út, following sings for Budapest Centrum (Center). Continue for 15 km until you reach the city center (Kálvin square), then turn right, go along Múzeum körút and continue straight ahead less than 1 km until you reach Deák Ferenc square. From there, continue along the Andrássy Avenue for about 1.1 km. Turn right onto Csengery street and keep driving on this street. The hotel is located on the corner of the Csengery street and Hunyadi square crossing. The entrance of the garage is from the Csengery street direction. The journey takes normally around 30 minutes.

By train:

Our hotel is located just 1.4 km meters from Nyugati Railway station. We are happy to arrange limousine transfers from the Keleti Railway Station (1,5 km) and Deli Railway station (4 km) too.

What are the parking options at the hotel?

We offer our guests parking in a secure garage for an additional charge of 20 € per car per day. The garage entrance data are: width: 208 cm, height: 200 cm. The parking availability is limited (max. 10 cars) so please make a booking at reservation@uphotelbudapest.com.

You can also park on the street with your car. In the neighbourhood of the hotel parking costs 350 HUF / hour on weekdays between 08:30 – 18:00. You can pay the parking fee at a parking machine on the street. On the weekends parking is free of charge on the street except for some occasions when a working day is on the weekend.

In addition we can offer you a nearby parking house. Oktogon ház offers you 339 parking space on 10 floors and it’s jut 5 minute walking distance from Up Hotel Budapest. For additional information please visit https://www.oktogonhaz.hu/lang/en/. 

What is the Check-in and Check –out time?

Check-in time is at 14:00 and check-out time is at 11:00. 

If you arrive earlier than our check-in time or if you depart from Budapest later than the check-out time, we are glad to store your luggage.

Should you require an early check-in or late check-out, we will do our best provide it, as far as our availability permits. 

In this case, we kindly ask you to contact our Front Desk. Late check-outs might have additional fees depending on the required check-out time.

When is the breakfast served?

We offer Buffet Breakfast from 7:00 till 10:30 in our BRKLYN Restaurant every day. The Restaurant is located on the ground floor.

Do you offer room service?

The hotel has room service every day from 07.00 till 22.00. Please note that the room service charge is 17,5%. In case of ordering the breakfast into the room the service charge is 5 per person.

Is smoking allowed in the hotel?

For the wellbeing of our guests, we ensure a smoking-free environment. Smoking is not permitted in any place inside of the hotel, including guestrooms. Should this regulation be disregarded by smoking in the room, an extra clean-up fee of 200 € per night will be added to for each Smart, Superior room or Up Studio, or 300 € per night in case of a Suite.

Is there a restaurant in the hotel?

On the ground floor you will find our BRKLYN Restaurant & Bar. The Restaurant is available for breakfast every day from 07:00 till 10:30. Lunch and Dinner hours are 12:00 – 22:30 daily. The Bar awaits our guests between 10:30 – 00:00.

Is there any service available for not hotel guests?

We are thrilled to welcome everyone who would like to have a breakfast, lunch or a dinner in our BRKLYN Restaurant. Our BRKLYN Bar welcomes everyone between 10:30 – 00:00.

Are pets allowed in the hotel?

As a pet-friendly hotel, the little friends of our guests are welcome at Up Hotel Budapest. The Pet Package can be found in our special offers menu. The pet package can be booked with Smart Room, Superior Room, Superior Room with Sofa and Up Studio with an additional charge. Please contact our reservation department at reservation@uphotelbudapest.com. Please note that one room can accommodate maximum 1 pet with the weight limit of 15 kg.

Does the hotel offer wheelchair-accessible rooms?

Yes, we offer a Smart Room located on the 2nd floor. The room is easily accessible and has lowered light switches an emergency button and handrails for the shower and toilet.

What kind of services are included in the room rate?

  • Full buffet breakfast
  • Complimentary mineral water upon arrival
  • Nespresso machines with complimentary capsules with daily refill
  • In-room tea making facilities 
  • Free high-speed WIFI in all public areas and rooms
  • Free use of the sauna area and gym

Do you have a special policy for children?

We offer several rooms, which are suitable for families. These are the Smart, Superior, Superior with sofa, and Up Studio type rooms. Children are accommodated free of charge under 6 years. Cribs are also available upon request for no additional charge.

Is there a conference room in the hotel?

Up Hotel Budapest has two conference rooms located on the ground floor. The Turing Room size is 45 sqm and Clarke Room size is 38 sqm. For more information and for inquiry please contact with our colleagues at sales@uphotelbudapest.com or +36 1 550 53 07

How many rooms does the hotel offer?

The hotel has 157 rooms and suites in 7 room categories.

Category

Number of Rooms

Sqm

King bedding

Twin bedding

Smart

48

23

19-23

Superior 

25

32

24-27

Mini Smart

5

14-16

Terrace Superior

3

4

23-25

Superior with Sofa

6

24-27

Up Studio

8

2

28-35

Corner Suite with terrace

1

44

Do you charge for a third person?

We have a wide selection of room categories for 3 persons such as Smart, Superior, Superior with sofa, Up Studio room categories. From 6 years there is a supplement of 30 € per night, which includes the buffet breakfast as well. 

What business services do you offer?

The Hotel has a 24-hour reception, where our colleagues are happy to assist you with printing, photocopying and scanning. We offer a workstation equipped with a printer on the ground of the hotel. Internet access is available free of charge in the entire building. 

Does the hotel have a Wellness and fitness area?

We have a sauna area and gym on the 4th floor with a sun terrace. The gym offers cardio and fitness equipment. You will find a Finnish and infra sauna in the sauna area, which is connected to our Sun Terrace.  The whole area is complimentary to use for all of our guests and it is open every day between 06:00 – 22:00.